Returns & Exchanges
We want you to love your TUSHY as much as we do, which is why we offer a 60-day risk-free trial on all our bidets. If you are not completely satisfied with your bathroom upgrade, you can return your product for a full refund within the trial period.
Initiate Your Return
Visit our online return portal and enter your order number and zip code to start the process.
Print Your Label
Select the items you wish to return and download the prepaid shipping label provided by our system.
Pack It Up
Securely place the item in its original packaging, attach the shipping label, and drop it off at the nearest carrier location.
Get Refunded
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing