Frequently Asked Questions
Everything you need to know about upgrading your bathroom experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 60-day risk-free trial. If you are not completely satisfied with your purchase, you can return it within 60 days for a full refund, minus shipping costs.
Are your products easy to install?
Yes! Our products are designed for DIY installation and usually take less than 10 minutes to set up. No professional plumbing or electricity is required for most models.
Do you offer a warranty?
Every purchase comes with a standard 1-year limited warranty that covers any manufacturing defects or functional issues under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and interest-free installment plans through Affirm.
Will this fit my specific toilet model?
Our attachments are designed to fit most standard round and elongated toilets. Please check our compatibility guide on the product page for specific dimensions.